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Lloyd Evaroa

I’m a lead agent/administrator of a firm. How do I add users under my firm?
I’m a lead agent/administrator of a firm. How do I add users under my firm? 150 150 Support

Open the navigation tool (located at the top of your screen) and double click your firm. This will update your viewing to be the firm you selected. ‘Firm details’ should now be located as a left-hand menu item. Selecting this menu item will navigate you to a new page. On this page is a tab…

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How does Tax Finance differ from Flexitax®?
How does Tax Finance differ from Flexitax®? 150 150 Support

Flexitax® gives you the flexibility to chip away at the tax you owe by paying what you want, when you want, with our interest recalculated on the remaining tax owing each month. With Tax Finance, you can lock in a fixed rate because you are arranging to pay the full amount at an agreed upon…

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How do I know the date my notice of reassessment was issued?
How do I know the date my notice of reassessment was issued? 150 150 Support

The date of the notice of reassessment should be found on the notice itself. If you are not sure, get in touch with the IRD who should be able to confirm this for you.

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How does Flexitax® work?
How does Flexitax® work? 150 150 Support

You make your payment to us and we arrange for the tax you require to be transferred to your IRD account. IRD will treat your payment as if it was paid on the date it was originally due once it processes this transfer, eliminating any interest and late payment penalties incurred. This transfer will appear…

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How can I get my deposited tax refunded if I need the funds?
How can I get my deposited tax refunded if I need the funds? 150 150 Support

If you need your funds back, TMNZ can refund your deposited tax at IRD rates within three to five working days. Simply get in touch with our Client Services Team on 0800 829 888 or email them at support@tmnz.co.nz. Before refunding tax, always consider your imputation credit (IC) position at year end prior to refund…

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What is Tax Finance?
What is Tax Finance? 150 150 Support

Tax Finance lets you put in place an arrangement to defer an income tax payment to a time in the future that suits you, without having to worry about IRD interest and late payment penalties. It is another way to manage cashflow or a low-cost way to free up working capital.

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Am I able to have different email preferences for the different taxpayer accounts I manage?
Am I able to have different email preferences for the different taxpayer accounts I manage? 150 150 Support

Yes, you can choose to receive different transaction emails for each taxpayer you manage.

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How do I pay my Flexitax® arrangement in instalments?
How do I pay my Flexitax® arrangement in instalments? 150 150 Support

It’s easy.  All you need to do is setup a regular payment to your Flexitax plan and watch the amount reduce as you pay it off.  You’ll receive monthly statements showing the balance so you can make a note of when to stop your automatic payment or amend it to cover the final portion due.

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How do I change what correspondence I or someone else receives from TMNZ when transacting on behalf of a taxpayer?
How do I change what correspondence I or someone else receives from TMNZ when transacting on behalf of a taxpayer? 150 150 Support

To manipulate the correspondence you receive, select ‘Taxpayer Accounts’ from your home page (click the TMNZ logo in the top left to return home). From here you can manipulate the email preferences you receive in relation to every taxpayer you are connected to. To manipulate the correspondence around a specific taxpayer, select the taxpayer using…

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I registered a taxpayer, but now realise I need to add a subsidiary to their account. How do I do this?
I registered a taxpayer, but now realise I need to add a subsidiary to their account. How do I do this? 150 150 Support

If you have already completed the registration process, you will need email our Client Services Team at support@tmnz.co.nz or phone 0800 829 888 to add any additional subsidiaries.

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