Adding a taxpayer
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TMNZ Support
Find answers to common questions and walkthroughs of our Dashboard.
Navigating the TMNZ Dashboard
Video walkthroughs of the most common Dashboard activities. Watch the walkthroughs here, or click on the topic for
Getting started
A quick start guide on everything you need to do in order to defer your provisional tax and pay when it suits you.
Our guide is immediately below.
Anti-money laundering
Tax Management NZ (TMNZ) must now conduct a limited form of customer due diligence on all clients as part of recent changes to anti-money laundering (AML) requirements.
IR Data Connection
Our guide on helping tax agents get live taxpayer data from IR.
Search by topic below and click to see the full post
Getting started
Quoting with TMNZ
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Quoting with TMNZ
Accepting a quote
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Accepting a quote
Payment instructions
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Payment instructions
Editing an arrangement
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Editing an arrangement
Adding a contact to a taxpayer
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Adding a contact to a taxpayer
Live IRD data
Enable live IR data
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Enable live IR data
Updating your existing IR connection
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Updating your existing IR connection
Example of terms for IR
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Example of terms for IR
Where can I find my Tax Agent ID and Client List ID
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Where can I find my Tax Agent ID and Client List ID
Using the TMNZ dashboard
Woops, I made a mistake when I added a taxpayer to my account. Can I edit their details?
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Woops, I made a mistake when I added a taxpayer to my account. Can I edit their details?
The taxpayer I am wishing to register has subsidiaries. Am I able to add subsidiaries during the registration process?
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The taxpayer I am wishing to register has subsidiaries. Am I able to add subsidiaries during the registration process?
I am the Owner of a taxpayer account. How do I assign roles among those users who are registered with TMNZ?
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I am the Owner of a taxpayer account. How do I assign roles among those users who are registered with TMNZ?
What are the different types of roles an agent can have within a tax firm?
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What are the different types of roles an agent can have within a tax firm?
Do any rules apply to refunding or selling tax?
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Do any rules apply to refunding or selling tax?
I’m a lead agent/administrator of a firm. How do I add users under my firm?
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I’m a lead agent/administrator of a firm. How do I add users under my firm?
Am I able to have different email preferences for the different taxpayer accounts I manage?
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Am I able to have different email preferences for the different taxpayer accounts I manage?
How do I change what correspondence I or someone else receives from TMNZ when transacting on behalf of a taxpayer?
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How do I change what correspondence I or someone else receives from TMNZ when transacting on behalf of a taxpayer?
I registered a taxpayer, but now realise I need to add a subsidiary to their account. How do I do this?
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I registered a taxpayer, but now realise I need to add a subsidiary to their account. How do I do this?
Are you able to explain the different communication preferences?
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Are you able to explain the different communication preferences?
Adding taxpayer accounts and editing their details
Adding a taxpayer
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Adding a taxpayer
Woops, I made a mistake when I added a taxpayer to my account. Can I edit their details?
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Woops, I made a mistake when I added a taxpayer to my account. Can I edit their details?
The taxpayer I am wishing to register has subsidiaries. Am I able to add subsidiaries during the registration process?
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The taxpayer I am wishing to register has subsidiaries. Am I able to add subsidiaries during the registration process?
I registered a taxpayer, but now realise I need to add a subsidiary to their account. How do I do this?
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I registered a taxpayer, but now realise I need to add a subsidiary to their account. How do I do this?
How do I add a taxpayer?
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How do I add a taxpayer?
What if the taxpayer is already registered with TMNZ? How do I get access to their account?
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What if the taxpayer is already registered with TMNZ? How do I get access to their account?
What is the difference between a Flexi and Advantage account?
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What is the difference between a Flexi and Advantage account?
Flexitax
What is Flexitax®?
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What is Flexitax®?
What tax can I pay using Flexitax®?
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What tax can I pay using Flexitax®?
How long do I have to pay my off Flexitax® arrangement?
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How long do I have to pay my off Flexitax® arrangement?
When will my Flexitax® payment(s) show up in my IRD account?
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When will my Flexitax® payment(s) show up in my IRD account?
Can I make changes to my Flexitax® arrangement if I made an error?
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Can I make changes to my Flexitax® arrangement if I made an error?
If I pay my Flexitax® arrangement via instalments, how often does tax get transferred to my IRD account?
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If I pay my Flexitax® arrangement via instalments, how often does tax get transferred to my IRD account?
After making my initial payment, are there any set amounts I need to pay if I opt to pay my Flexitax® arrangement in instalments?
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After making my initial payment, are there any set amounts I need to pay if I opt to pay my Flexitax® arrangement in instalments?
How do I know what balance is left on my Flexitax® arrangement if paying via instalments? Do you send me updates?
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How do I know what balance is left on my Flexitax® arrangement if paying via instalments? Do you send me updates?
How does Flexitax® work?
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How does Flexitax® work?
How do I pay my Flexitax® arrangement in instalments?
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How do I pay my Flexitax® arrangement in instalments?
Tax finance
How does Tax Finance work?
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How does Tax Finance work?
What do I do if I have a Tax Finance arrangement for the wrong tax?
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What do I do if I have a Tax Finance arrangement for the wrong tax?
I don’t need the full Tax Finance amount that I set up. Do I need to pay all the tax to TMNZ?
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I don’t need the full Tax Finance amount that I set up. Do I need to pay all the tax to TMNZ?
Am I able to extend the length of my Tax Finance arrangement?
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Am I able to extend the length of my Tax Finance arrangement?
Why would my Tax Finance be lapsed?
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Why would my Tax Finance be lapsed?
What do I do if I want to lapse my Tax Finance?
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What do I do if I want to lapse my Tax Finance?
Can I use Tax Finance to defer other tax payments such as GST or PAYE?
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Can I use Tax Finance to defer other tax payments such as GST or PAYE?
What happens if I don’t pay the Tax Finance fee by the due date?
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What happens if I don’t pay the Tax Finance fee by the due date?
How does Tax Finance differ from Flexitax®?
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How does Tax Finance differ from Flexitax®?
Can I use Tax Finance to defer my income tax payment for more than 75 days past my terminal tax date?
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Can I use Tax Finance to defer my income tax payment for more than 75 days past my terminal tax date?
Instalments
What happens when an instalment payment is missed?
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What happens when an instalment payment is missed?
What is the difference between a Flexitax instalment and a Finance instalment?
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What is the difference between a Flexitax instalment and a Finance instalment?
Paying with TMNZ
How long does it take for my transferred tax deposits to show up in my IRD account?
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How long does it take for my transferred tax deposits to show up in my IRD account?
What is Flexitax®?
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What is Flexitax®?
Can I use tax I have deposited into the pool be used for other tax payments?
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Can I use tax I have deposited into the pool be used for other tax payments?
What tax can I pay using Flexitax®?
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What tax can I pay using Flexitax®?
How long do I have to pay my off Flexitax® arrangement?
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How long do I have to pay my off Flexitax® arrangement?
How long do I have to pay for my reassessed tax through TMNZ?
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How long do I have to pay for my reassessed tax through TMNZ?
What if I pay into the wrong account?
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What if I pay into the wrong account?
What do I do if I have a Tax Finance arrangement for the wrong tax?
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What do I do if I have a Tax Finance arrangement for the wrong tax?
What do I do if I accidentally pay IRD directly?
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What do I do if I accidentally pay IRD directly?
Can I still make a Flexitax® or Tax Finance payment and leave it in the pool?
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Can I still make a Flexitax® or Tax Finance payment and leave it in the pool?
Depositing into the TMNZ tax pool
How long does it take for my transferred tax deposits to show up in my IRD account?
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How long does it take for my transferred tax deposits to show up in my IRD account?
Can I use tax I have deposited into the pool be used for other tax payments?
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Can I use tax I have deposited into the pool be used for other tax payments?
Do any rules apply to refunding or selling tax?
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Do any rules apply to refunding or selling tax?
How do I sell my tax?
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How do I sell my tax?
How do I transfer my tax pool deposits to IRD?
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How do I transfer my tax pool deposits to IRD?
Can I deposit tax for a group of entities?
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Can I deposit tax for a group of entities?
How can I get my deposited tax refunded if I need the funds?
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How can I get my deposited tax refunded if I need the funds?
What if I make a mistake on my transfers?
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What if I make a mistake on my transfers?
Audits and voluntary disclosures
How long do I have to pay for my reassessed tax through TMNZ?
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How long do I have to pay for my reassessed tax through TMNZ?
What criteria must I meet to settle historic income tax or other tax liabilities through TMNZ if I make a voluntary disclosure or am audited by IRD?
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What criteria must I meet to settle historic income tax or other tax liabilities through TMNZ if I make a voluntary disclosure or am audited by IRD?
I’ve filed my return(s) at the same time I made a voluntary disclosure. Can I settle the tax I owe through TMNZ to reduce interest and eliminate late payment penalties?
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I’ve filed my return(s) at the same time I made a voluntary disclosure. Can I settle the tax I owe through TMNZ to reduce interest and eliminate late payment penalties?
Why would IRD reject my payment?
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Why would IRD reject my payment?
How do I know the date my notice of reassessment was issued?
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How do I know the date my notice of reassessment was issued?
What reassessed tax types can TMNZ assist with?
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What reassessed tax types can TMNZ assist with?
Managing my firm
New email address
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New email address
What are the different types of roles an agent can have within a tax firm?
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What are the different types of roles an agent can have within a tax firm?
I’m a lead agent/administrator of a firm. How do I add users under my firm?
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I’m a lead agent/administrator of a firm. How do I add users under my firm?
What is a private account setting?
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What is a private account setting?
Anti-money laundering (AML)
AML and the requirements for tax pooling
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AML and the requirements for tax pooling
TMNZ Transfers
Disallowed Transfers
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Disallowed Transfers
Xero
Using the TMNZ provisional tax payment reminder template in Xero
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