Paying with TMNZ

Payment changes for enhanced security
Payment changes for enhanced security 150 150 Support

We’ve refreshed our emails and have made paying us easier and more secure. With malicious activity and online fraud becoming more common in New Zealand we have made these payment changes to enhance your security and make it faster for TMNZ to process your transaction. Payment instruction changes You can now add TMNZ as a ‘Payee’…

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How long does it take for my transferred tax deposits to show up in my IRD account?
How long does it take for my transferred tax deposits to show up in my IRD account? 150 150 Support

Your tax will be sent to IRD within three to five working days of when the transfer was organised. TMNZ will be in touch with you throughout the process. From here, IRD normally takes up to three weeks to process the transfer.

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What is Flexitax®?
What is Flexitax®? 150 150 Support

Flexitax® gives you greater flexibility over how you pay your provisional or terminal tax, while eliminating late payment penalties and reducing IRD interest costs by up to 30 percent. You can pay what you owe in one lump sum, at a date of your choice, or spread out payments via instalments.

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Can I use tax I have deposited into the pool be used for other tax payments?
Can I use tax I have deposited into the pool be used for other tax payments? 150 150 Support

Yes, if you have deposited funds in our tax pool and need to make a payment to another tax type on or after that tax date, get in touch with us and we will assist in organising the transfer.

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What tax can I pay using Flexitax®?
What tax can I pay using Flexitax®? 150 150 Support

Flexitax® can be used to pay missed, underpaid or upcoming income tax payments for the current tax year or one just completed.

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How long do I have to pay my off Flexitax® arrangement?
How long do I have to pay my off Flexitax® arrangement? 150 150 Support

You have until 75 days past your terminal tax date to pay the income tax you owe using Flexitax®.

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How long do I have to pay for my reassessed tax through TMNZ?
How long do I have to pay for my reassessed tax through TMNZ? 150 150 Support

You have 60 days from the date the IRD notice of reassessment was issued in which to pay the additional tax through us.

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What if I pay into the wrong account?
What if I pay into the wrong account? 150 150 Support

We have different bank accounts, so it’s important you follow the payment instructions on the email we send you. If you think that you may have paid into the wrong account, email our Client Services Team at support@tmnz.co.nz or phone 0800 829 888 and we can move this for you.

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What do I do if I have a Tax Finance arrangement for the wrong tax?
What do I do if I have a Tax Finance arrangement for the wrong tax? 150 150 Support

Phone our Client Services Team on 0800 829 888 or email support@tmnz.co.nz and we will find the best option for you.

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What do I do if I accidentally pay IRD directly?
What do I do if I accidentally pay IRD directly? 150 150 Support

If you’ve paid IRD instead of paying us by accident, you can ask IRD to refund the payment back to your bank account so that you may pay for your TMNZ arrangement instead. Simply email IRD directly at TaxPooling@ird.govt.nz and request for the payment to be returned. You will need to provide the below details…

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