Paying with TMNZ

Payment changes for enhanced security
Payment changes for enhanced security 150 150 Support

We’ve refreshed our emails and have made paying us easier and more secure. With malicious activity and online fraud becoming more common in New Zealand we have made these payment changes to enhance your security and make it faster for TMNZ to process your transaction. Payment instruction changes You can now add TMNZ as a ‘Payee’…

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How long does it take for my transferred tax deposits to show up in my IRD account?
How long does it take for my transferred tax deposits to show up in my IRD account? 150 150 Support

Your tax will be sent to IRD within three to five working days of when the transfer was organised. TMNZ will be in touch with you throughout the process. From here, IRD normally takes up to three weeks to process the transfer.

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Can I use tax I have deposited into the pool be used for other tax payments?
Can I use tax I have deposited into the pool be used for other tax payments? 150 150 Support

Yes, if you have deposited funds in our tax pool and need to make a payment to another tax type on or after that tax date, get in touch with us and we will assist in organising the transfer.

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How long do I have to pay my off Flexitax® arrangement?
How long do I have to pay my off Flexitax® arrangement? 150 150 Support

You have until 75 days past your terminal tax date to pay the income tax you owe using Flexitax®.

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What do I do if I accidentally pay IRD directly?
What do I do if I accidentally pay IRD directly? 150 150 Support

If you’ve paid IRD instead of paying us by accident, you can ask IRD to refund the payment back to your bank account so that you may pay for your TMNZ arrangement instead. Simply email IRD directly at TaxPooling@ird.govt.nz and request for the payment to be returned. You will need to provide the below details…

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Can I still make a Flexitax® or Tax Finance payment and leave it in the pool?
Can I still make a Flexitax® or Tax Finance payment and leave it in the pool? 150 150 Support

Yes, so long as those payments are transferred to IRD no later than 75 days after your terminal tax date for that income year.

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Can I make a lump sum payment for several different arrangements or taxpayers?
Can I make a lump sum payment for several different arrangements or taxpayers? 150 150 Support

Yes, simply contact our Client Services Team on 0800 829 888 or email support@tmnz.co.nz and let them know where the payments need to be allocated to. We will do the rest for you.

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When will I receive a receipt of my payment?
When will I receive a receipt of my payment? 150 150 Support

You should receive a receipt within 24 hours of payment. If you haven’t received a receipt, or think you may have paid into the wrong account, please give our Client Services Team a call on 0800 829 888 or email at support@tmnz.co.nz.

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I don’t need the full Tax Finance amount that I set up. Do I need to pay all the tax to TMNZ?
I don’t need the full Tax Finance amount that I set up. Do I need to pay all the tax to TMNZ? 150 150 Support

No, with Tax Finance you only pay for the tax you end up needing. Simply email our Client Services Team at support@tmnz.co.nz or phone 0800 829 888, notifying them of the amount you need and which arrangement this relates to. They will sort this out for you.

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Am I able to extend the length of my Tax Finance arrangement?
Am I able to extend the length of my Tax Finance arrangement? 150 150 Support

Yes, you can. You can extend the maturity date up to 75 days past your terminal tax date by paying us an additional interest component, which is based on the new date you wish to pay. To extend your Tax Finance arrangement, email our Client Services Team at support@tmnz.co.nz or phone 0800 829 888.

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