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Lloyd Evaroa

I registered a taxpayer, but now realise I need to add a subsidiary to their account. How do I do this?
I registered a taxpayer, but now realise I need to add a subsidiary to their account. How do I do this? 150 150 Support

If you have already completed the registration process, you will need email our Client Services Team at support@tmnz.co.nz or phone 0800 829 888 to add any additional subsidiaries.

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What if the taxpayer is already registered with TMNZ? How do I get access to their account?
What if the taxpayer is already registered with TMNZ? How do I get access to their account? 150 150 Support

Add a taxpayer as you normally would. A message will appear at the bottom of the screen saying the taxpayer is already registered and asking if you would like TMNZ to contact the registered owner of the account. Click continue. You will be granted access once the registered account owner confirms your request.

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What are the different types of roles users managing a taxpayer account can have?
What are the different types of roles users managing a taxpayer account can have? 150 150 Support

There are two types of roles a user can be assigned: Owner: An Owner is someone who has the authority to act on behalf of that taxpayer, and the ability to approve, edit or delete other users, including users with Full Access. Full Access: Someone with Full Access can act on behalf of that taxpayer.…

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How do I log into the dashboard of a taxpayer whose payments I manage?
How do I log into the dashboard of a taxpayer whose payments I manage? 150 150 Support

To access a taxpayer’s dashboard, search for them through the navigational tool located at the top of your screen. Their dashboard will appear. You will know you are transacting for them as their name will appear in the navigation tool. To reset your navigational view, click on the TMNZ logo in the top left corner.…

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How do I edit or update my details?
How do I edit or update my details? 150 150 Support

In the top right corner, you will see a small cog. Click on that, select ‘My Details’, edit and save the necessary details.

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Is the service TMNZ provides legal?
Is the service TMNZ provides legal? 150 150 Support

Yes, we are a registered tax pooling intermediary with IRD and operate under legislation set out in the Income Tax Act 2007 and Tax Administration Act 1994.

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I have a Flexitax® arrangement for more than one instalment of provisional tax. How are my payments applied?
I have a Flexitax® arrangement for more than one instalment of provisional tax. How are my payments applied? 150 150 Support

Payments made via Flexitax® are applied to the oldest tax date first. For instance, if you had an arrangement in place for 28 August 2016 and 15 January 2017, all Flexitax® payments would be applied to 28 August 2016 until the liability at that date has been cleared. Any payments after that would then go…

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How much more time do I receive if I pay tax through TMNZ?
How much more time do I receive if I pay tax through TMNZ? 150 150 Support

We give you an extra 75 days past your terminal tax date to pay provisional or terminal tax payments for the current year or one just completed. If you have received a notice of reassessment from IRD, you have an extra 60 days from the date this correspondence was issued to pay the additional tax…

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I made a deposit into the TMNZ tax pool. When do imputation credits arise?
I made a deposit into the TMNZ tax pool. When do imputation credits arise? 150 150 Support

Where income tax is deposited into the TMNZ tax pool, imputation credits will arise in the imputation credit account on the date of the deposit (section OB 5 of the Income Tax Act 2007).

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I have a Flexitax arrangement for more than one instalment of provisional tax. How are my payments applied?
I have a Flexitax arrangement for more than one instalment of provisional tax. How are my payments applied? 150 150 Support

Payments made via Flexitax are applied to the oldest tax date first. For instance, if you had an arrangement in place for 28 August 2016 and 15 January 2017, all Flexitax® payments would be applied to 28 August 2016 until the liability at that date has been cleared. Any payments after that would then go…

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