Posts By :

Lloyd Evaroa

Can I use tax I have deposited into the pool be used for other tax payments?
Can I use tax I have deposited into the pool be used for other tax payments? 150 150 Support

Yes, if you have deposited funds in our tax pool and need to make a payment to another tax type on or after that tax date, get in touch with us and we will assist in organising the transfer.

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How long do I have to pay my off Flexitax® arrangement?
How long do I have to pay my off Flexitax® arrangement? 150 150 Support

You have until 75 days past your terminal tax date to pay the income tax you owe using Flexitax®.

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How does Tax Finance work?
How does Tax Finance work? 150 150 Support

Ahead of your provisional tax date, you pay us an upfront finance fee and we make a date-stamped tax deposit on your behalf into our tax pool account at IRD. The finance fee you pay is based on the amount of tax financed and the date in the future you wish to pay. At the…

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Woops, I made a mistake when I added a taxpayer to my account. Can I edit their details?
Woops, I made a mistake when I added a taxpayer to my account. Can I edit their details? 150 150 Support

Absolutely. Open the side menu bar and click on their name. Once on their dashboard, click ‘Taxpayer Details’, edit the relevant fields and click ‘Update Account’.

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The taxpayer I am wishing to register has subsidiaries. Am I able to add subsidiaries during the registration process?
The taxpayer I am wishing to register has subsidiaries. Am I able to add subsidiaries during the registration process? 150 150 Support

Yes, when adding a new taxpayer, you will be able to add other taxpayers who are part of the same group at the end of the registration process. Simply click the ‘Add Other Taxpayers’ box.

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How do I edit my firm details?
How do I edit my firm details? 150 150 Support

If you are a Lead or Administrator against your tax firm, you will be able to edit tax firm details and users. This is where you can keep us updated of your postal and physical address. To change your address, start typing and our auto-suggest tool will help you locate it.

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What do I do if I accidentally pay IRD directly?
What do I do if I accidentally pay IRD directly? 150 150 Support

If you’ve paid IRD instead of paying us by accident, you can ask IRD to refund the payment back to your bank account so that you may pay for your TMNZ arrangement instead. Simply email IRD directly at TaxPooling@ird.govt.nz and request for the payment to be returned. You will need to provide the below details…

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I am the Owner of a taxpayer account. How do I assign roles among those users who are registered with TMNZ?
I am the Owner of a taxpayer account. How do I assign roles among those users who are registered with TMNZ? 150 150 Support

Easy. Log into the taxpayer’s dashboard by searching them in ‘My Taxpayers’ and clicking their name. Click ‘Manage Users’ and you will be able to edit what role each user linked to that account has.

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What are the different types of roles an agent can have within a tax firm?
What are the different types of roles an agent can have within a tax firm? 150 150 Support

There are three types of roles an agent can be assigned. Lead: Someone who has authority to act on behalf of the tax firm, and the ability to edit and delete other users, including Administrators. A Lead Agent has full access over all client accounts linked to the firm (except for private accounts). Administrator: An…

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Can I make a lump sum payment for several different arrangements or taxpayers?
Can I make a lump sum payment for several different arrangements or taxpayers? 150 150 Support

Yes, simply contact our Client Services Team on 0800 829 888 or email support@tmnz.co.nz and let them know where the payments need to be allocated to. We will do the rest for you.

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